USER AGREEMENT:-

Welcome to ROcares Ezone Enterprises. provides its services to you subject to the following terms and conditions. If you access this web site or visit or at www.rocares.in, you accept these Terms and Conditions of Use, as well as our other terms and conditions on this web site, such as our Privacy Policy, Cancellation and No Refund Policy, Delivery policy and Disclaimer. Please read them carefully. In addition, when you use any current or future . service on this web site, you also will be subject to the guidelines and conditions applicable to such service. All products /Services and information displayed on www.rocares.in constitute "An invitation to offer". Your orders for purchase constitute your offer which shall be subject to the terms and conditions as listed below. reserves the right to accept or reject your offer.

License.

Subject to your compliance with these Terms, RO Cares grants you a limited, non-exclusive, non-sub licensable, revocable, non-transferable license to: (i) access and use the RO Cares Platform on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by RO Cares and RO Cares India’s licensors.

Restrictions..

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by RO Cares; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

No Discrimination...

RO cares prohibits discrimination against Third Party Providers based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic that may be protected under applicable law. Such discrimination includes, but is not limited to, any refusal to accept services based on any of these characteristics. If it is found that you have violated this prohibition you will lose access to the RO Care India platform. Applicable laws in certain jurisdictions may require and/or allow the provision of services by and for the benefit of a specific category of persons. In such jurisdictions, services provided in compliance with these laws and the relevant applicable terms are permissible.

Payment.

You understand that use of the Services may result in charges to you for the services you receive from a Third Party Provider ("Charges"). After you have received services obtained through your use of the Service, RO Cares will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider.

RO Cares shall charge you a convenience fee (“Fee”) for the Services provided by Ezone EnterPrises to you. The Fee may be charged from you at the time of booking of services on the platform or upon the completion of service.

Such Charges and Fee will be inclusive of applicable taxes where required by law. Charges and Fee paid by you are final and

non-refundable,

unless otherwise determined by RO Cares or required by the relevant Consumer Law legislation. Under the relevant Consumer Law legislation, you may be entitled to a refund for a major failure of the Services, or other remedies for a minor failure. You retain the right to request lower Charges or Fee from a Third Party Provider for services received by you from such Third Party Provider at the time you receive such services. RO Cares will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service.

This payment structure is intended to fully compensate the Third Party Provider for the services provided. RO Cares does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by RO Cares(on RO Cares’s website, in the Application, or in RO Cares marketing materials) to the effect that tipping is "voluntary," “not required,” and/or “included” in the payments you make for services provided is not intended to suggest that RO Cares provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider. It is clarified that the Charges and Fees (respectively) shall be made only for the services provided by the Third Party Provider to you and for the Services provided by RO Cares to you.

DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY.

Limitation subject to local consumer law The limitations and disclaimer in this section 5 do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law, including the relevant consumer law legislation.

SMS Terms and Conditions

I hereby authorize give consent to RO Cares. to send me, either through itself or through any third party service provider, from time to time various information / alerts / SMS I other messages or calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry/ listed in National Customer Preference Register or not. I also confirm that by sending any of such messages / calls, I will not hold Ezone Enterprises . Its third party service provider liable / institute complaint under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time. It will be auto renewed every month and if you want to stop this service please write an email to info@rocareindia.com before the due date call our support number +91-8394000600 also the amount is debited from account it will not be refunded. RO Cares may send you promotional email offers, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by contacting info@rocares.com

Always Provide our Best Service